Frequently Asked Questions

SpreeShop is a custom-branded apparel storefront platform for schools, sports teams, nonprofits, businesses, and churches. It lets you create a private or public online store where your community can browse and order custom-decorated apparel — without you managing inventory, handling payments, or running to the post office.

None at all. SpreeShop is designed for coaches, parent volunteers, school administrators, and small business owners — not developers. Setting up a store takes about 15–20 minutes. You choose your products, upload your logo, set your prices, and share the link with your community.

Getting started is completely free. You can set up your store, configure your products, and invite your community at no upfront cost. SpreeShop earns revenue from the base cost of each product — you keep 100% of the margin above that cost.

Most stores are fully configured and ready to share within 30 minutes. If you already have your logo file and a product selection in mind, you can be live in under 15 minutes.

Yes. You can manage multiple storefronts from a single SpreeShop account — useful if you run separate campaigns for different teams, grades, or fundraising goals simultaneously.

Each product has a base cost (which covers production, decoration, and fulfillment). You set your own selling price above that base cost. The difference is your margin — which goes entirely to your organization. There are no monthly fees, no platform commissions taken from your margin, and no hidden charges.

Fundraising payouts are processed via Stripe and deposited directly to your bank account on a regular schedule. You can view your balance, payout history, and upcoming deposits from your SpreeShop dashboard.

SpreeShop accepts all major credit and debit cards (Visa, Mastercard, Amex, Discover), as well as Apple Pay and Google Pay on supported devices.

Yes. You can configure flat-rate shipping, free shipping above a threshold, or absorb shipping costs into your product price. You can also set up subsidy codes that give specific buyers a discount — useful for need-based support or staff orders.

No. Unlike platforms that charge a percentage of your total sales revenue, SpreeShop only earns from the base product cost. Once you've covered the cost of producing and shipping the item, every dollar above that goes to your organization.

Yes. You can customize your store's name, colors, logo, hero image, and welcome message. Your storefront will look like a natural extension of your organization's brand — not a generic white-label template.

Yes. You can set your store to private (accessible only with a link or password), unlisted (accessible only to those with the link), or public (discoverable on SpreeShop). Most schools and teams use the private or unlisted options.

SpreeShop's catalog includes t-shirts, hoodies, crewnecks, quarter-zips, polos, performance shirts, hats, tote bags, and more. Products are added regularly. You can sell as many or as few product types as you choose.

Yes. You can enable name and number personalization on eligible products. Customers enter their name or number at checkout, and the item is produced with that personalization included.

Yes. You can configure your store to accept orders only during a specific date range — useful for seasonal spirit wear campaigns, uniform ordering, or event-specific merchandise. Orders placed after the close date are rejected automatically.

Standard production time is 5–7 business days after an order is placed or after your ordering window closes (for batch orders). Shipping adds 3–5 business days for standard delivery. Rush options are available for time-sensitive orders. Total typical delivery: 10–14 business days.

Yes. Every customer receives an order confirmation email and a shipping notification with tracking information when their order ships.

Both options are available. You can set your store to ship individually to each customer's address, or to batch-ship all orders to one central pickup location (popular for teams and schools). You can also offer customers the choice.

SpreeShop stands behind every order. If a product arrives with a production defect or decoration error, we will reprint and reship the correct item at no cost. Contact support with a photo of the issue and we'll resolve it within 2 business days.

Yes. Your SpreeShop admin dashboard includes an order management view showing every order placed, the customer name, items ordered, sizes, payment status, and fulfillment status. You can export this data as a spreadsheet at any time.

You set the selling price for each product above the base cost. The difference is your fundraising margin. If a hoodie costs $28 to produce and you sell it for $55, your organization earns $27 per hoodie sold — with no platform fees deducted from that margin. Payouts are processed directly to your bank account.

No. SpreeShop supports individual on-demand orders with no minimums. This is one of our core advantages over traditional screen printing shops that require 24+ units per design. You can have one person order or 1,000.

Yes. You can set a fundraising goal in your dashboard, and SpreeShop will display a real-time fundraising thermometer on your storefront. Your community can see how close you are to your goal, which drives additional orders.

You can reopen your store temporarily for a late-order window, or set up a secondary campaign at a slightly higher price point to cover the additional cost of a small run. You can also keep your store open indefinitely on an on-demand basis for supporters who want to order throughout the year.

SpreeShop generates detailed campaign reports including total revenue raised, number of orders, and per-product breakdowns — the documentation most districts require for approval of fundraising activities. Contact our support team if you need a specific report format for your district's requirements.